Every incident

Every incident we have published, newest first, whether our monitoring opened it automatically or one of our team wrote it, along with planned maintenance. Each shows when it started and ended, in your own time zone, and every update posted along the way. Filter by the service it affected, or the month and year it happened.

November 2026

Background Tasks has stopped

INC-545 · Fri 06 Nov 2026 21:05 — 21:15 UTC · 10m

OutageResolved · 10 minutes
Background Tasks
  1. Resolved — Background Tasks is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background Tasks has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-544 · Thu 05 Nov 2026 09:15 — 09:45 UTC · 30m

OutageResolved · 30 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-543 · Thu 05 Nov 2026 09:15 — 09:45 UTC · 30m

OutageResolved · 30 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-542 · Thu 05 Nov 2026 09:15 — 09:45 UTC · 30m

OutageResolved · 30 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Live Updates is unavailable

INC-541 · Thu 05 Nov 2026 09:15 — 09:45 UTC · 30m

OutageResolved · 30 minutes
Live Updates
  1. Resolved — Live Updates is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live Updates. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-540 · Thu 05 Nov 2026 09:15 — 09:40 UTC · 25m

OutageResolved · 25 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 25 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Mobile App is unavailable

INC-539 · Thu 05 Nov 2026 09:15 — 09:20 UTC · 5m

OutageResolved · 5 minutes
Mobile App
  1. Resolved — Mobile App is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Mobile App. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Partners Portal is unavailable

INC-538 · Thu 05 Nov 2026 09:15 — 09:35 UTC · 20m

OutageResolved · 20 minutes
Partners Portal
  1. Resolved — Partners Portal is working normally again. It was affected for 20 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Partners Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Background Tasks has stopped

INC-537 · Thu 05 Nov 2026 09:15 — 09:25 UTC · 10m

OutageResolved · 10 minutes
Background Tasks
  1. Resolved — Background Tasks is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background Tasks has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-536 · Thu 05 Nov 2026 07:00 — 07:15 UTC · 15m

OutageResolved · 15 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-535 · Thu 05 Nov 2026 07:00 — 07:15 UTC · 15m

OutageResolved · 15 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Utility Server has stopped

INC-534 · Thu 05 Nov 2026 07:00 — 07:20 UTC · 20m

OutageResolved · 20 minutes
Utility Server
  1. Resolved — Utility Server is working normally again. It was affected for 20 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Utility Server has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-533 · Thu 05 Nov 2026 07:00 — 07:25 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Live Updates is unavailable

INC-532 · Thu 05 Nov 2026 07:00 — 07:05 UTC · 5m

OutageResolved · 5 minutes
Live Updates
  1. Resolved — Live Updates is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live Updates. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Mobile App is unavailable

INC-531 · Thu 05 Nov 2026 07:00 — 07:20 UTC · 20m

OutageResolved · 20 minutes
Mobile App
  1. Resolved — Mobile App is working normally again. It was affected for 20 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Mobile App. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Partners Portal is unavailable

INC-530 · Thu 05 Nov 2026 07:00 — 07:05 UTC · 5m

OutageResolved · 5 minutes
Partners Portal
  1. Resolved — Partners Portal is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Partners Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

IoT Devices has stopped

INC-529 · Thu 05 Nov 2026 07:00 — 07:20 UTC · 20m

OutageResolved · 20 minutes
IoT Devices
  1. Resolved — IoT Devices is working normally again. It was affected for 20 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — IoT Devices has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-528 · Thu 05 Nov 2026 07:00 — 07:20 UTC · 20m

OutageResolved · 20 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 20 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Background Tasks has stopped

INC-527 · Thu 05 Nov 2026 07:00 — 07:05 UTC · 5m

OutageResolved · 5 minutes
Background Tasks
  1. Resolved — Background Tasks is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background Tasks has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-526 · Thu 05 Nov 2026 07:00 — 07:20 UTC · 20m

OutageResolved · 20 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 20 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-525 · Thu 05 Nov 2026 07:00 — 07:05 UTC · 5m

OutageResolved · 5 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-524 · Thu 05 Nov 2026 07:00 — 07:20 UTC · 20m

OutageResolved · 20 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 20 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-523 · Mon 02 Nov 2026 03:45 — 03:55 UTC · 10m

OutageResolved · 10 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Utility Server has stopped

INC-522 · Mon 02 Nov 2026 03:40 — 03:45 UTC · 5m

OutageResolved · 5 minutes
Utility Server
  1. Resolved — Utility Server is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Utility Server has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Live Updates is unavailable

INC-521 · Mon 02 Nov 2026 03:40 — 03:45 UTC · 5m

OutageResolved · 5 minutes
Live Updates
  1. Resolved — Live Updates is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live Updates. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Partners Portal is unavailable

INC-520 · Mon 02 Nov 2026 03:40 — 03:45 UTC · 5m

OutageResolved · 5 minutes
Partners Portal
  1. Resolved — Partners Portal is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Partners Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

IoT Devices has stopped

INC-519 · Mon 02 Nov 2026 03:40 — 03:45 UTC · 5m

OutageResolved · 5 minutes
IoT Devices
  1. Resolved — IoT Devices is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — IoT Devices has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-518 · Mon 02 Nov 2026 03:40 — 03:45 UTC · 5m

OutageResolved · 5 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-517 · Mon 02 Nov 2026 03:40 — 03:45 UTC · 5m

OutageResolved · 5 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Background Tasks has stopped

INC-516 · Sun 01 Nov 2026 04:00 — 04:05 UTC · 5m

OutageResolved · 5 minutes
Background Tasks
  1. Resolved — Background Tasks is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background Tasks has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-515 · Sun 01 Nov 2026 03:55 — 04:05 UTC · 10m

OutageResolved · 10 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Mobile App is unavailable

INC-514 · Sun 01 Nov 2026 03:55 — 04:05 UTC · 10m

OutageResolved · 10 minutes
Mobile App
  1. Resolved — Mobile App is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Mobile App. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Partners Portal is unavailable

INC-513 · Sun 01 Nov 2026 03:55 — 04:05 UTC · 10m

OutageResolved · 10 minutes
Partners Portal
  1. Resolved — Partners Portal is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Partners Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

IoT Devices has stopped

INC-512 · Sun 01 Nov 2026 03:55 — 04:05 UTC · 10m

OutageResolved · 10 minutes
IoT Devices
  1. Resolved — IoT Devices is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — IoT Devices has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-511 · Sun 01 Nov 2026 03:55 — 04:05 UTC · 10m

OutageResolved · 10 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-510 · Sun 01 Nov 2026 03:55 — 04:00 UTC · 5m

OutageResolved · 5 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

October 2026

Telephony is unavailable

INC-509 · Mon 26 Oct 2026 23:05 — 23:20 UTC · 15m

OutageResolved · 15 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-508 · Mon 26 Oct 2026 23:05 — 23:15 UTC · 10m

OutageResolved · 10 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-507 · Mon 26 Oct 2026 23:05 — 23:20 UTC · 15m

OutageResolved · 15 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-506 · Mon 26 Oct 2026 23:05 — 23:20 UTC · 15m

OutageResolved · 15 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-505 · Mon 26 Oct 2026 23:05 — 23:15 UTC · 10m

OutageResolved · 10 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-504 · Mon 26 Oct 2026 23:05 — 23:15 UTC · 10m

OutageResolved · 10 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-503 · Mon 26 Oct 2026 22:15 — 22:50 UTC · 35m

OutageResolved · 35 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 35 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-502 · Mon 26 Oct 2026 22:15 — 22:35 UTC · 20m

OutageResolved · 20 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 20 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-501 · Mon 26 Oct 2026 22:05 — 23:20 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 1 hour 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-500 · Mon 26 Oct 2026 22:05 — 22:20 UTC · 15m

OutageResolved · 15 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Utility Server has stopped

INC-499 · Mon 26 Oct 2026 22:05 — 23:20 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Utility Server
  1. Resolved — Utility Server is working normally again. It was affected for 1 hour 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Utility Server has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-498 · Mon 26 Oct 2026 22:05 — 23:20 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Live Updates is unavailable

INC-497 · Mon 26 Oct 2026 22:05 — 23:20 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Live Updates
  1. Resolved — Live Updates is working normally again. It was affected for 1 hour 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live Updates. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Partners Portal is unavailable

INC-496 · Mon 26 Oct 2026 22:05 — 23:15 UTC · 1h 10m

OutageResolved · 1 hour 10 minutes
Partners Portal
  1. Resolved — Partners Portal is working normally again. It was affected for 1 hour 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Partners Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

IoT Devices has stopped

INC-495 · Mon 26 Oct 2026 22:05 — 23:20 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
IoT Devices
  1. Resolved — IoT Devices is working normally again. It was affected for 1 hour 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — IoT Devices has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-494 · Mon 26 Oct 2026 22:05 — 22:20 UTC · 15m

OutageResolved · 15 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Background Tasks has stopped

INC-493 · Mon 26 Oct 2026 22:05 — 23:20 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Background Tasks
  1. Resolved — Background Tasks is working normally again. It was affected for 1 hour 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background Tasks has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-492 · Mon 26 Oct 2026 22:05 — 22:15 UTC · 10m

OutageResolved · 10 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-491 · Mon 26 Oct 2026 22:05 — 23:20 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 1 hour 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-490 · Mon 26 Oct 2026 22:05 — 22:35 UTC · 30m

OutageResolved · 30 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 30 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-489 · Mon 26 Oct 2026 22:05 — 22:20 UTC · 15m

OutageResolved · 15 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-488 · Mon 26 Oct 2026 20:35 — 20:40 UTC · 5m

OutageResolved · 5 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-487 · Mon 26 Oct 2026 20:35 — 20:40 UTC · 5m

OutageResolved · 5 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Utility Server has stopped

INC-486 · Mon 26 Oct 2026 20:30 — 20:35 UTC · 5m

OutageResolved · 5 minutes
Utility Server
  1. Resolved — Utility Server is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Utility Server has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

IoT Devices has stopped

INC-485 · Mon 26 Oct 2026 20:30 — 20:35 UTC · 5m

OutageResolved · 5 minutes
IoT Devices
  1. Resolved — IoT Devices is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — IoT Devices has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-484 · Mon 26 Oct 2026 20:30 — 20:35 UTC · 5m

OutageResolved · 5 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-483 · Mon 26 Oct 2026 20:30 — 20:35 UTC · 5m

OutageResolved · 5 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-482 · Mon 26 Oct 2026 20:30 — 20:35 UTC · 5m

OutageResolved · 5 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-481 · Mon 26 Oct 2026 19:45 — 19:50 UTC · 5m

OutageResolved · 5 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-480 · Mon 26 Oct 2026 12:55 — 13:00 UTC · 5m

OutageResolved · 5 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-479 · Mon 26 Oct 2026 12:55 — 13:00 UTC · 5m

OutageResolved · 5 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Utility Server has stopped

INC-478 · Mon 26 Oct 2026 12:55 — 13:05 UTC · 10m

OutageResolved · 10 minutes
Utility Server
  1. Resolved — Utility Server is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Utility Server has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-477 · Mon 26 Oct 2026 12:55 — 13:05 UTC · 10m

OutageResolved · 10 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-476 · Mon 26 Oct 2026 12:55 — 13:10 UTC · 15m

OutageResolved · 15 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Live Updates is unavailable

INC-475 · Mon 26 Oct 2026 12:55 — 13:00 UTC · 5m

OutageResolved · 5 minutes
Live Updates
  1. Resolved — Live Updates is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live Updates. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-474 · Mon 26 Oct 2026 12:55 — 13:05 UTC · 10m

OutageResolved · 10 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Partners Portal is unavailable

INC-473 · Mon 26 Oct 2026 12:55 — 13:00 UTC · 5m

OutageResolved · 5 minutes
Partners Portal
  1. Resolved — Partners Portal is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Partners Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

IoT Devices has stopped

INC-472 · Mon 26 Oct 2026 12:55 — 13:05 UTC · 10m

OutageResolved · 10 minutes
IoT Devices
  1. Resolved — IoT Devices is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — IoT Devices has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-471 · Mon 26 Oct 2026 12:55 — 13:00 UTC · 5m

OutageResolved · 5 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Background Tasks has stopped

INC-470 · Mon 26 Oct 2026 12:55 — 13:05 UTC · 10m

OutageResolved · 10 minutes
Background Tasks
  1. Resolved — Background Tasks is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background Tasks has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-469 · Mon 26 Oct 2026 12:55 — 13:05 UTC · 10m

OutageResolved · 10 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-468 · Mon 26 Oct 2026 12:55 — 13:05 UTC · 10m

OutageResolved · 10 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-467 · Mon 26 Oct 2026 12:55 — 13:05 UTC · 10m

OutageResolved · 10 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-466 · Mon 26 Oct 2026 07:05 — 07:10 UTC · 5m

OutageResolved · 5 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-465 · Mon 26 Oct 2026 07:05 — 07:10 UTC · 5m

OutageResolved · 5 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Utility Server has stopped

INC-464 · Mon 26 Oct 2026 07:05 — 07:20 UTC · 15m

OutageResolved · 15 minutes
Utility Server
  1. Resolved — Utility Server is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Utility Server has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-463 · Mon 26 Oct 2026 07:05 — 07:20 UTC · 15m

OutageResolved · 15 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-462 · Mon 26 Oct 2026 07:05 — 07:10 UTC · 5m

OutageResolved · 5 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Live Updates is unavailable

INC-461 · Mon 26 Oct 2026 07:05 — 07:20 UTC · 15m

OutageResolved · 15 minutes
Live Updates
  1. Resolved — Live Updates is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live Updates. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Mobile App is unavailable

INC-460 · Mon 26 Oct 2026 07:05 — 07:10 UTC · 5m

OutageResolved · 5 minutes
Mobile App
  1. Resolved — Mobile App is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Mobile App. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Partners Portal is unavailable

INC-459 · Mon 26 Oct 2026 07:05 — 07:10 UTC · 5m

OutageResolved · 5 minutes
Partners Portal
  1. Resolved — Partners Portal is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Partners Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

IoT Devices has stopped

INC-458 · Mon 26 Oct 2026 07:05 — 07:20 UTC · 15m

OutageResolved · 15 minutes
IoT Devices
  1. Resolved — IoT Devices is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — IoT Devices has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-457 · Mon 26 Oct 2026 07:05 — 07:20 UTC · 15m

OutageResolved · 15 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Background Tasks has stopped

INC-456 · Mon 26 Oct 2026 07:05 — 07:15 UTC · 10m

OutageResolved · 10 minutes
Background Tasks
  1. Resolved — Background Tasks is working normally again. It was affected for 10 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background Tasks has stopped running. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-455 · Mon 26 Oct 2026 07:05 — 07:10 UTC · 5m

OutageResolved · 5 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-454 · Mon 26 Oct 2026 07:05 — 07:20 UTC · 15m

OutageResolved · 15 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 15 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-453 · Mon 26 Oct 2026 07:05 — 07:10 UTC · 5m

OutageResolved · 5 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-452 · Mon 26 Oct 2026 07:05 — 07:10 UTC · 5m

OutageResolved · 5 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 5 minutes. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-451 · Sat 24 Oct 2026 17:25 — 18:00 UTC · 35m

OutageResolved · 35 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 35 minutes, from 17:25 UTC to 18:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 17:25 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-450 · Sat 24 Oct 2026 17:20 — 17:55 UTC · 35m

OutageResolved · 35 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 35 minutes, from 17:20 UTC to 17:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 17:20 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-449 · Sat 24 Oct 2026 17:20 — 17:45 UTC · 25m

OutageResolved · 25 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 25 minutes, from 17:20 UTC to 17:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 17:20 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-448 · Sat 24 Oct 2026 17:20 — 17:50 UTC · 30m

OutageResolved · 30 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 30 minutes, from 17:20 UTC to 17:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 17:20 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-447 · Sat 24 Oct 2026 17:20 — 17:50 UTC · 30m

OutageResolved · 30 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 30 minutes, from 17:20 UTC to 17:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 17:20 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-446 · Sat 24 Oct 2026 17:15 — 17:45 UTC · 30m

OutageResolved · 30 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 30 minutes, from 17:15 UTC to 17:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 17:15 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-445 · Sat 24 Oct 2026 17:15 — 17:50 UTC · 35m

OutageResolved · 35 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 35 minutes, from 17:15 UTC to 17:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 17:15 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-444 · Sat 24 Oct 2026 17:15 — 17:45 UTC · 30m

OutageResolved · 30 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 30 minutes, from 17:15 UTC to 17:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 17:15 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-443 · Sat 24 Oct 2026 17:15 — 17:50 UTC · 35m

OutageResolved · 35 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 35 minutes, from 17:15 UTC to 17:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 17:15 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-442 · Sat 24 Oct 2026 17:15 — 17:55 UTC · 40m

OutageResolved · 40 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 40 minutes, from 17:15 UTC to 17:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 17:15 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-441 · Sat 24 Oct 2026 17:15 — 17:50 UTC · 35m

OutageResolved · 35 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 35 minutes, from 17:15 UTC to 17:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 17:15 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-440 · Sat 24 Oct 2026 17:15 — 17:45 UTC · 30m

OutageResolved · 30 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 30 minutes, from 17:15 UTC to 17:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 17:15 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-439 · Sat 24 Oct 2026 17:15 — 17:50 UTC · 35m

OutageResolved · 35 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 35 minutes, from 17:15 UTC to 17:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 17:15 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-438 · Sat 24 Oct 2026 16:25 — 16:50 UTC · 25m

OutageResolved · 25 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 25 minutes, from 16:25 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-437 · Sat 24 Oct 2026 16:25 — 16:50 UTC · 25m

OutageResolved · 25 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 25 minutes, from 16:25 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-436 · Sat 24 Oct 2026 16:25 — 17:10 UTC · 45m

OutageResolved · 45 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 45 minutes, from 16:25 UTC to 17:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-435 · Sat 24 Oct 2026 16:25 — 17:45 UTC · 1h 20m

OutageResolved · 1 hour 20 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour 20 minutes, from 16:25 UTC to 17:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-434 · Sat 24 Oct 2026 16:25 — 16:50 UTC · 25m

OutageResolved · 25 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 25 minutes, from 16:25 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-433 · Sat 24 Oct 2026 16:25 — 16:50 UTC · 25m

OutageResolved · 25 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 25 minutes, from 16:25 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-432 · Sat 24 Oct 2026 16:25 — 17:00 UTC · 35m

OutageResolved · 35 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 35 minutes, from 16:25 UTC to 17:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-431 · Sat 24 Oct 2026 16:25 — 16:50 UTC · 25m

OutageResolved · 25 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 25 minutes, from 16:25 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-430 · Sat 24 Oct 2026 16:25 — 17:10 UTC · 45m

OutageResolved · 45 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 45 minutes, from 16:25 UTC to 17:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-429 · Sat 24 Oct 2026 16:25 — 16:50 UTC · 25m

OutageResolved · 25 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 25 minutes, from 16:25 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-428 · Sat 24 Oct 2026 16:25 — 17:00 UTC · 35m

OutageResolved · 35 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 35 minutes, from 16:25 UTC to 17:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-427 · Sat 24 Oct 2026 16:25 — 16:50 UTC · 25m

OutageResolved · 25 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 25 minutes, from 16:25 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 16:25 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-426 · Sat 24 Oct 2026 16:20 — 17:50 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour 30 minutes, from 16:20 UTC to 17:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 16:20 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-425 · Sat 24 Oct 2026 16:10 — 17:45 UTC · 1h 35m

OutageResolved · 1 hour 35 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 1 hour 35 minutes, from 16:10 UTC to 17:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 16:10 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-424 · Sat 24 Oct 2026 15:40 — 16:05 UTC · 25m

OutageResolved · 25 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 25 minutes, from 15:40 UTC to 16:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-423 · Sat 24 Oct 2026 15:40 — 16:05 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes, from 15:40 UTC to 16:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-422 · Sat 24 Oct 2026 15:35 — 16:00 UTC · 25m

OutageResolved · 25 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 25 minutes, from 15:35 UTC to 16:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 15:35 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-421 · Sat 24 Oct 2026 15:35 — 16:00 UTC · 25m

OutageResolved · 25 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 25 minutes, from 15:35 UTC to 16:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 15:35 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-420 · Sat 24 Oct 2026 15:35 — 16:05 UTC · 30m

OutageResolved · 30 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 30 minutes, from 15:35 UTC to 16:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 15:35 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-419 · Sat 24 Oct 2026 15:35 — 16:00 UTC · 25m

OutageResolved · 25 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 25 minutes, from 15:35 UTC to 16:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 15:35 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-418 · Sat 24 Oct 2026 15:35 — 16:00 UTC · 25m

OutageResolved · 25 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 25 minutes, from 15:35 UTC to 16:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 15:35 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-417 · Sat 24 Oct 2026 15:35 — 16:00 UTC · 25m

OutageResolved · 25 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 25 minutes, from 15:35 UTC to 16:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 15:35 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-416 · Sat 24 Oct 2026 00:25 — 00:50 UTC · 25m

OutageResolved · 25 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 25 minutes, from 00:25 UTC to 00:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 00:25 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-415 · Sat 24 Oct 2026 00:15 — 00:50 UTC · 35m

OutageResolved · 35 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 35 minutes, from 00:15 UTC to 00:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 00:15 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-414 · Sat 24 Oct 2026 00:15 — 00:40 UTC · 25m

OutageResolved · 25 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 25 minutes, from 00:15 UTC to 00:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 00:15 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-413 · Sat 24 Oct 2026 00:15 — 00:50 UTC · 35m

OutageResolved · 35 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 35 minutes, from 00:15 UTC to 00:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 00:15 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-412 · Sat 24 Oct 2026 00:10 — 00:40 UTC · 30m

OutageResolved · 30 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 30 minutes, from 00:10 UTC to 00:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 00:10 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-411 · Sat 24 Oct 2026 00:10 — 00:40 UTC · 30m

OutageResolved · 30 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 30 minutes, from 00:10 UTC to 00:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 00:10 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-410 · Sat 24 Oct 2026 00:00 — 00:50 UTC · 50m

OutageResolved · 50 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 50 minutes, from 00:00 UTC to 00:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 00:00 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-409 · Sat 24 Oct 2026 00:00 — 00:50 UTC · 50m

OutageResolved · 50 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 50 minutes, from 00:00 UTC to 00:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 00:00 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-408 · Sat 24 Oct 2026 00:00 — 00:55 UTC · 55m

OutageResolved · 55 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 55 minutes, from 00:00 UTC to 00:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 00:00 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-407 · Sat 24 Oct 2026 00:00 — 00:45 UTC · 45m

OutageResolved · 45 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 45 minutes, from 00:00 UTC to 00:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 00:00 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-406 · Sat 24 Oct 2026 00:00 — 00:50 UTC · 50m

OutageResolved · 50 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 50 minutes, from 00:00 UTC to 00:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 00:00 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-405 · Sat 24 Oct 2026 00:00 — 00:50 UTC · 50m

OutageResolved · 50 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 50 minutes, from 00:00 UTC to 00:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 00:00 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-404 · Sat 24 Oct 2026 00:00 — 00:50 UTC · 50m

OutageResolved · 50 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 50 minutes, from 00:00 UTC to 00:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 00:00 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-403 · Sat 24 Oct 2026 00:00 — 00:50 UTC · 50m

OutageResolved · 50 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 50 minutes, from 00:00 UTC to 00:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 00:00 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-402 · Sat 24 Oct 2026 00:00 — 01:00 UTC · 1h

OutageResolved · 1 hour
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour, from 00:00 UTC to 01:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 00:00 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-401 · Sat 24 Oct 2026 00:00 — 00:50 UTC · 50m

OutageResolved · 50 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 50 minutes, from 00:00 UTC to 00:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 00:00 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-400 · Fri 23 Oct 2026 21:10 — 21:35 UTC · 25m

OutageResolved · 25 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 25 minutes, from 21:10 UTC to 21:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 21:10 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-399 · Fri 23 Oct 2026 21:10 — 21:35 UTC · 25m

OutageResolved · 25 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 25 minutes, from 21:10 UTC to 21:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 21:10 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-398 · Fri 23 Oct 2026 21:10 — 21:35 UTC · 25m

OutageResolved · 25 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 25 minutes, from 21:10 UTC to 21:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 21:10 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-397 · Fri 23 Oct 2026 21:10 — 21:35 UTC · 25m

OutageResolved · 25 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 25 minutes, from 21:10 UTC to 21:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 21:10 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-396 · Fri 23 Oct 2026 21:10 — 21:35 UTC · 25m

OutageResolved · 25 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 25 minutes, from 21:10 UTC to 21:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 21:10 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-395 · Fri 23 Oct 2026 15:45 — 16:15 UTC · 30m

OutageResolved · 30 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 30 minutes, from 15:45 UTC to 16:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 15:45 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-394 · Fri 23 Oct 2026 15:45 — 16:20 UTC · 35m

OutageResolved · 35 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 35 minutes, from 15:45 UTC to 16:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 15:45 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-393 · Fri 23 Oct 2026 15:45 — 16:15 UTC · 30m

OutageResolved · 30 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 30 minutes, from 15:45 UTC to 16:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 15:45 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-392 · Fri 23 Oct 2026 15:40 — 16:15 UTC · 35m

OutageResolved · 35 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 35 minutes, from 15:40 UTC to 16:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-391 · Fri 23 Oct 2026 15:40 — 16:25 UTC · 45m

OutageResolved · 45 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 45 minutes, from 15:40 UTC to 16:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-390 · Fri 23 Oct 2026 15:40 — 16:15 UTC · 35m

OutageResolved · 35 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 35 minutes, from 15:40 UTC to 16:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-389 · Fri 23 Oct 2026 15:40 — 15:50 UTC · 10m

OutageResolved · 10 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 10 minutes, from 15:40 UTC to 15:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-388 · Fri 23 Oct 2026 15:40 — 16:25 UTC · 45m

OutageResolved · 45 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 45 minutes, from 15:40 UTC to 16:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-387 · Fri 23 Oct 2026 15:40 — 16:15 UTC · 35m

OutageResolved · 35 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 35 minutes, from 15:40 UTC to 16:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-386 · Fri 23 Oct 2026 15:40 — 16:05 UTC · 25m

OutageResolved · 25 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 25 minutes, from 15:40 UTC to 16:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-385 · Fri 23 Oct 2026 15:40 — 16:15 UTC · 35m

OutageResolved · 35 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 35 minutes, from 15:40 UTC to 16:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-384 · Fri 23 Oct 2026 15:40 — 16:15 UTC · 35m

OutageResolved · 35 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 35 minutes, from 15:40 UTC to 16:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-383 · Fri 23 Oct 2026 15:40 — 15:50 UTC · 10m

OutageResolved · 10 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 10 minutes, from 15:40 UTC to 15:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-382 · Fri 23 Oct 2026 15:40 — 16:15 UTC · 35m

OutageResolved · 35 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 35 minutes, from 15:40 UTC to 16:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-381 · Fri 23 Oct 2026 15:40 — 16:25 UTC · 45m

OutageResolved · 45 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 45 minutes, from 15:40 UTC to 16:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 15:40 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-380 · Thu 22 Oct 2026 18:15 — 18:40 UTC · 25m

OutageResolved · 25 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 25 minutes, from 18:15 UTC to 18:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 18:15 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-379 · Thu 22 Oct 2026 18:15 — 18:40 UTC · 25m

OutageResolved · 25 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 25 minutes, from 18:15 UTC to 18:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 18:15 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-378 · Thu 22 Oct 2026 18:10 — 18:45 UTC · 35m

OutageResolved · 35 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 35 minutes, from 18:10 UTC to 18:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 18:10 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-377 · Thu 22 Oct 2026 18:05 — 18:35 UTC · 30m

OutageResolved · 30 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 30 minutes, from 18:05 UTC to 18:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 18:05 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-376 · Thu 22 Oct 2026 18:05 — 18:30 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes, from 18:05 UTC to 18:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 18:05 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-375 · Thu 22 Oct 2026 18:05 — 18:40 UTC · 35m

OutageResolved · 35 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 35 minutes, from 18:05 UTC to 18:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 18:05 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-374 · Thu 22 Oct 2026 18:05 — 18:35 UTC · 30m

OutageResolved · 30 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 30 minutes, from 18:05 UTC to 18:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 18:05 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-373 · Thu 22 Oct 2026 18:05 — 18:35 UTC · 30m

OutageResolved · 30 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 30 minutes, from 18:05 UTC to 18:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 18:05 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-372 · Thu 22 Oct 2026 18:05 — 18:30 UTC · 25m

OutageResolved · 25 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 25 minutes, from 18:05 UTC to 18:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 18:05 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-371 · Thu 22 Oct 2026 18:05 — 18:35 UTC · 30m

OutageResolved · 30 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 30 minutes, from 18:05 UTC to 18:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 18:05 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-370 · Thu 22 Oct 2026 17:35 — 18:55 UTC · 1h 20m

OutageResolved · 1 hour 20 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 1 hour 20 minutes, from 17:35 UTC to 18:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 17:35 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-369 · Thu 22 Oct 2026 17:35 — 18:00 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes, from 17:35 UTC to 18:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 17:35 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-368 · Thu 22 Oct 2026 17:35 — 18:05 UTC · 30m

OutageResolved · 30 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 30 minutes, from 17:35 UTC to 18:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 17:35 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-367 · Thu 22 Oct 2026 17:35 — 18:50 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 1 hour 15 minutes, from 17:35 UTC to 18:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 17:35 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-366 · Thu 22 Oct 2026 17:35 — 18:55 UTC · 1h 20m

OutageResolved · 1 hour 20 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour 20 minutes, from 17:35 UTC to 18:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 17:35 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-365 · Thu 22 Oct 2026 17:35 — 18:00 UTC · 25m

OutageResolved · 25 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 25 minutes, from 17:35 UTC to 18:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 17:35 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-364 · Thu 22 Oct 2026 17:30 — 17:55 UTC · 25m

OutageResolved · 25 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 25 minutes, from 17:30 UTC to 17:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 17:30 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-363 · Thu 22 Oct 2026 17:05 — 17:30 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes, from 17:05 UTC to 17:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 17:05 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-362 · Fri 16 Oct 2026 20:00 — 20:25 UTC · 25m

OutageResolved · 25 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 25 minutes, from 20:00 UTC to 20:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-361 · Fri 16 Oct 2026 20:00 — 20:40 UTC · 40m

OutageResolved · 40 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 40 minutes, from 20:00 UTC to 20:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-360 · Fri 16 Oct 2026 20:00 — 20:25 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes, from 20:00 UTC to 20:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-359 · Fri 16 Oct 2026 20:00 — 20:25 UTC · 25m

OutageResolved · 25 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 25 minutes, from 20:00 UTC to 20:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-358 · Fri 16 Oct 2026 20:00 — 20:25 UTC · 25m

OutageResolved · 25 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 25 minutes, from 20:00 UTC to 20:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-357 · Fri 16 Oct 2026 20:00 — 20:30 UTC · 30m

OutageResolved · 30 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 30 minutes, from 20:00 UTC to 20:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-356 · Fri 16 Oct 2026 20:00 — 20:25 UTC · 25m

OutageResolved · 25 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 25 minutes, from 20:00 UTC to 20:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-355 · Fri 16 Oct 2026 20:00 — 20:25 UTC · 25m

OutageResolved · 25 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 25 minutes, from 20:00 UTC to 20:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-354 · Fri 16 Oct 2026 20:00 — 20:25 UTC · 25m

OutageResolved · 25 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 25 minutes, from 20:00 UTC to 20:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-353 · Fri 16 Oct 2026 20:00 — 20:30 UTC · 30m

OutageResolved · 30 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 30 minutes, from 20:00 UTC to 20:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-352 · Fri 16 Oct 2026 20:00 — 20:25 UTC · 25m

OutageResolved · 25 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 25 minutes, from 20:00 UTC to 20:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-351 · Fri 16 Oct 2026 19:45 — 20:30 UTC · 45m

OutageResolved · 45 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 45 minutes, from 19:45 UTC to 20:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 19:45 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-350 · Fri 16 Oct 2026 19:45 — 20:30 UTC · 45m

OutageResolved · 45 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 45 minutes, from 19:45 UTC to 20:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 19:45 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-349 · Fri 16 Oct 2026 19:45 — 20:40 UTC · 55m

OutageResolved · 55 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 55 minutes, from 19:45 UTC to 20:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 19:45 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-348 · Fri 16 Oct 2026 19:45 — 20:35 UTC · 50m

OutageResolved · 50 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 50 minutes, from 19:45 UTC to 20:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 19:45 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-347 · Thu 15 Oct 2026 16:10 — 16:55 UTC · 45m

OutageResolved · 45 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 45 minutes, from 16:10 UTC to 16:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 16:10 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-346 · Thu 15 Oct 2026 16:10 — 16:50 UTC · 40m

OutageResolved · 40 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 40 minutes, from 16:10 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 16:10 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-345 · Thu 15 Oct 2026 16:10 — 16:45 UTC · 35m

OutageResolved · 35 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 35 minutes, from 16:10 UTC to 16:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 16:10 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-344 · Thu 15 Oct 2026 16:10 — 16:50 UTC · 40m

OutageResolved · 40 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 40 minutes, from 16:10 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 16:10 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-343 · Thu 15 Oct 2026 16:10 — 16:45 UTC · 35m

OutageResolved · 35 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 35 minutes, from 16:10 UTC to 16:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 16:10 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-342 · Thu 15 Oct 2026 16:10 — 16:40 UTC · 30m

OutageResolved · 30 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 30 minutes, from 16:10 UTC to 16:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 16:10 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-341 · Thu 15 Oct 2026 16:10 — 16:50 UTC · 40m

OutageResolved · 40 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 40 minutes, from 16:10 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 16:10 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-340 · Thu 15 Oct 2026 16:10 — 16:50 UTC · 40m

OutageResolved · 40 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 40 minutes, from 16:10 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 16:10 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-339 · Thu 15 Oct 2026 16:10 — 16:40 UTC · 30m

OutageResolved · 30 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 30 minutes, from 16:10 UTC to 16:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 16:10 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-338 · Thu 15 Oct 2026 16:10 — 16:50 UTC · 40m

OutageResolved · 40 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 40 minutes, from 16:10 UTC to 16:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 16:10 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-337 · Thu 15 Oct 2026 15:55 — 16:30 UTC · 35m

OutageResolved · 35 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 35 minutes, from 15:55 UTC to 16:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 15:55 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-336 · Thu 15 Oct 2026 15:55 — 16:45 UTC · 50m

OutageResolved · 50 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 50 minutes, from 15:55 UTC to 16:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 15:55 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-335 · Thu 15 Oct 2026 15:55 — 16:45 UTC · 50m

OutageResolved · 50 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 50 minutes, from 15:55 UTC to 16:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 15:55 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-334 · Thu 15 Oct 2026 15:55 — 16:45 UTC · 50m

OutageResolved · 50 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 50 minutes, from 15:55 UTC to 16:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 15:55 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-333 · Thu 15 Oct 2026 15:35 — 16:00 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes, from 15:35 UTC to 16:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 15:35 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-332 · Thu 15 Oct 2026 15:35 — 16:00 UTC · 25m

OutageResolved · 25 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 25 minutes, from 15:35 UTC to 16:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 15:35 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-331 · Thu 15 Oct 2026 14:50 — 15:25 UTC · 35m

OutageResolved · 35 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 35 minutes, from 14:50 UTC to 15:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-330 · Thu 15 Oct 2026 14:50 — 15:30 UTC · 40m

OutageResolved · 40 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 40 minutes, from 14:50 UTC to 15:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-329 · Thu 15 Oct 2026 14:50 — 15:30 UTC · 40m

OutageResolved · 40 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 40 minutes, from 14:50 UTC to 15:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-328 · Thu 15 Oct 2026 14:50 — 15:30 UTC · 40m

OutageResolved · 40 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 40 minutes, from 14:50 UTC to 15:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-327 · Thu 15 Oct 2026 14:50 — 15:25 UTC · 35m

OutageResolved · 35 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 35 minutes, from 14:50 UTC to 15:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-326 · Thu 15 Oct 2026 14:50 — 15:30 UTC · 40m

OutageResolved · 40 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 40 minutes, from 14:50 UTC to 15:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-325 · Thu 15 Oct 2026 14:50 — 15:25 UTC · 35m

OutageResolved · 35 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 35 minutes, from 14:50 UTC to 15:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-324 · Thu 15 Oct 2026 14:50 — 15:25 UTC · 35m

OutageResolved · 35 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 35 minutes, from 14:50 UTC to 15:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-323 · Thu 15 Oct 2026 14:50 — 15:25 UTC · 35m

OutageResolved · 35 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 35 minutes, from 14:50 UTC to 15:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-322 · Thu 15 Oct 2026 14:50 — 15:35 UTC · 45m

OutageResolved · 45 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 45 minutes, from 14:50 UTC to 15:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-321 · Thu 15 Oct 2026 14:50 — 15:30 UTC · 40m

OutageResolved · 40 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 40 minutes, from 14:50 UTC to 15:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-320 · Thu 15 Oct 2026 14:50 — 15:15 UTC · 25m

OutageResolved · 25 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 25 minutes, from 14:50 UTC to 15:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-319 · Thu 15 Oct 2026 14:50 — 15:25 UTC · 35m

OutageResolved · 35 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 35 minutes, from 14:50 UTC to 15:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-318 · Thu 15 Oct 2026 13:35 — 15:30 UTC · 1h 55m

OutageResolved · 1 hour 55 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 1 hour 55 minutes, from 13:35 UTC to 15:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 13:35 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-317 · Thu 15 Oct 2026 13:15 — 14:30 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 1 hour 15 minutes, from 13:15 UTC to 14:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 13:15 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-316 · Thu 15 Oct 2026 13:10 — 14:40 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour 30 minutes, from 13:10 UTC to 14:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 13:10 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-315 · Thu 15 Oct 2026 13:10 — 15:30 UTC · 2h 20m

OutageResolved · 2 hours 20 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 2 hours 20 minutes, from 13:10 UTC to 15:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 13:10 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-314 · Thu 15 Oct 2026 13:10 — 14:35 UTC · 1h 25m

OutageResolved · 1 hour 25 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 1 hour 25 minutes, from 13:10 UTC to 14:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 13:10 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-313 · Thu 15 Oct 2026 13:10 — 14:35 UTC · 1h 25m

OutageResolved · 1 hour 25 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 1 hour 25 minutes, from 13:10 UTC to 14:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 13:10 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-312 · Thu 15 Oct 2026 13:10 — 14:35 UTC · 1h 25m

OutageResolved · 1 hour 25 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 1 hour 25 minutes, from 13:10 UTC to 14:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 13:10 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-311 · Thu 15 Oct 2026 13:00 — 14:30 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 1 hour 30 minutes, from 13:00 UTC to 14:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 13:00 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-310 · Thu 15 Oct 2026 13:00 — 14:00 UTC · 1h

OutageResolved · 1 hour
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 1 hour, from 13:00 UTC to 14:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 13:00 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-309 · Thu 15 Oct 2026 11:50 — 14:35 UTC · 2h 45m

OutageResolved · 2 hours 45 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 2 hours 45 minutes, from 11:50 UTC to 14:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-308 · Thu 15 Oct 2026 11:50 — 12:50 UTC · 1h

OutageResolved · 1 hour
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour, from 11:50 UTC to 12:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-307 · Thu 15 Oct 2026 11:50 — 12:45 UTC · 55m

OutageResolved · 55 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 55 minutes, from 11:50 UTC to 12:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-306 · Thu 15 Oct 2026 11:50 — 12:50 UTC · 1h

OutageResolved · 1 hour
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 1 hour, from 11:50 UTC to 12:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-305 · Thu 15 Oct 2026 11:50 — 14:35 UTC · 2h 45m

OutageResolved · 2 hours 45 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 2 hours 45 minutes, from 11:50 UTC to 14:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-304 · Thu 15 Oct 2026 11:50 — 12:50 UTC · 1h

OutageResolved · 1 hour
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 1 hour, from 11:50 UTC to 12:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-303 · Thu 15 Oct 2026 11:40 — 12:15 UTC · 35m

OutageResolved · 35 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 35 minutes, from 11:40 UTC to 12:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 11:40 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-302 · Thu 15 Oct 2026 11:40 — 14:35 UTC · 2h 55m

OutageResolved · 2 hours 55 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 2 hours 55 minutes, from 11:40 UTC to 14:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 11:40 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-301 · Thu 15 Oct 2026 11:40 — 12:50 UTC · 1h 10m

OutageResolved · 1 hour 10 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 1 hour 10 minutes, from 11:40 UTC to 12:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 11:40 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-300 · Thu 15 Oct 2026 11:40 — 12:50 UTC · 1h 10m

OutageResolved · 1 hour 10 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 1 hour 10 minutes, from 11:40 UTC to 12:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 11:40 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-299 · Thu 15 Oct 2026 11:40 — 12:45 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 1 hour 5 minutes, from 11:40 UTC to 12:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 11:40 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-298 · Thu 15 Oct 2026 11:40 — 14:35 UTC · 2h 55m

OutageResolved · 2 hours 55 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 2 hours 55 minutes, from 11:40 UTC to 14:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 11:40 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-297 · Thu 15 Oct 2026 11:40 — 16:55 UTC · 5h 15m

OutageResolved · 5 hours 15 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 5 hours 15 minutes, from 11:40 UTC to 16:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 11:40 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-296 · Thu 15 Oct 2026 11:40 — 14:35 UTC · 2h 55m

OutageResolved · 2 hours 55 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 2 hours 55 minutes, from 11:40 UTC to 14:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 11:40 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-295 · Thu 15 Oct 2026 11:40 — 14:35 UTC · 2h 55m

OutageResolved · 2 hours 55 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 2 hours 55 minutes, from 11:40 UTC to 14:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 11:40 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-294 · Thu 15 Oct 2026 10:30 — 10:55 UTC · 26m

OutageResolved · 26 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 26 minutes, from 10:30 UTC to 10:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 10:30 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-293 · Thu 15 Oct 2026 10:30 — 10:55 UTC · 26m

OutageResolved · 26 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 26 minutes, from 10:30 UTC to 10:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 10:30 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-292 · Thu 15 Oct 2026 10:30 — 10:55 UTC · 26m

OutageResolved · 26 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 26 minutes, from 10:30 UTC to 10:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 10:30 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-291 · Thu 15 Oct 2026 09:25 — 10:05 UTC · 40m

OutageResolved · 40 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 40 minutes, from 09:25 UTC to 10:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 09:25 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-290 · Thu 15 Oct 2026 09:25 — 10:25 UTC · 1h

OutageResolved · 1 hour
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 1 hour, from 09:25 UTC to 10:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 09:25 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-289 · Thu 15 Oct 2026 09:25 — 10:00 UTC · 35m

OutageResolved · 35 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 35 minutes, from 09:25 UTC to 10:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 09:25 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-288 · Thu 15 Oct 2026 09:25 — 10:25 UTC · 1h

OutageResolved · 1 hour
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 1 hour, from 09:25 UTC to 10:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 09:25 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-287 · Thu 15 Oct 2026 09:25 — 10:55 UTC · 1h 31m

OutageResolved · 1 hour 31 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 1 hour 31 minutes, from 09:25 UTC to 10:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 09:25 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-286 · Thu 15 Oct 2026 09:25 — 10:55 UTC · 1h 31m

OutageResolved · 1 hour 31 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 1 hour 31 minutes, from 09:25 UTC to 10:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 09:25 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-285 · Thu 15 Oct 2026 09:10 — 10:30 UTC · 1h 20m

OutageResolved · 1 hour 20 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 1 hour 20 minutes, from 09:10 UTC to 10:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 09:10 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-284 · Thu 15 Oct 2026 09:10 — 10:25 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 1 hour 15 minutes, from 09:10 UTC to 10:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 09:10 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-283 · Thu 15 Oct 2026 09:00 — 10:20 UTC · 1h 20m

OutageResolved · 1 hour 20 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 1 hour 20 minutes, from 09:00 UTC to 10:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 09:00 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-282 · Thu 15 Oct 2026 08:45 — 09:15 UTC · 30m

OutageResolved · 30 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 30 minutes, from 08:45 UTC to 09:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 08:45 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-281 · Thu 15 Oct 2026 08:45 — 10:55 UTC · 2h 11m

OutageResolved · 2 hours 11 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 2 hours 11 minutes, from 08:45 UTC to 10:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 08:45 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-280 · Thu 15 Oct 2026 08:45 — 10:35 UTC · 1h 51m

OutageResolved · 1 hour 51 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour 51 minutes, from 08:45 UTC to 10:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 08:45 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-279 · Thu 15 Oct 2026 08:45 — 10:25 UTC · 1h 40m

OutageResolved · 1 hour 40 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 1 hour 40 minutes, from 08:45 UTC to 10:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 08:45 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-278 · Thu 15 Oct 2026 08:45 — 10:55 UTC · 2h 11m

OutageResolved · 2 hours 11 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 2 hours 11 minutes, from 08:45 UTC to 10:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 08:45 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-277 · Thu 15 Oct 2026 08:45 — 10:55 UTC · 2h 11m

OutageResolved · 2 hours 11 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 2 hours 11 minutes, from 08:45 UTC to 10:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 08:45 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-276 · Thu 15 Oct 2026 08:45 — 09:15 UTC · 30m

OutageResolved · 30 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 30 minutes, from 08:45 UTC to 09:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 08:45 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-275 · Thu 15 Oct 2026 08:45 — 10:55 UTC · 2h 11m

OutageResolved · 2 hours 11 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 2 hours 11 minutes, from 08:45 UTC to 10:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 08:45 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-274 · Thu 15 Oct 2026 08:45 — 10:55 UTC · 2h 11m

OutageResolved · 2 hours 11 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 2 hours 11 minutes, from 08:45 UTC to 10:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 08:45 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-273 · Thu 15 Oct 2026 08:45 — 09:15 UTC · 30m

OutageResolved · 30 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 30 minutes, from 08:45 UTC to 09:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 08:45 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-272 · Thu 15 Oct 2026 07:30 — 08:35 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 1 hour 5 minutes, from 07:30 UTC to 08:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 07:30 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-271 · Thu 15 Oct 2026 07:30 — 08:20 UTC · 50m

OutageResolved · 50 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 50 minutes, from 07:30 UTC to 08:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 07:30 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-270 · Thu 15 Oct 2026 07:30 — 08:20 UTC · 50m

OutageResolved · 50 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 50 minutes, from 07:30 UTC to 08:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 07:30 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-269 · Thu 15 Oct 2026 07:30 — 08:35 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 1 hour 5 minutes, from 07:30 UTC to 08:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 07:30 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-268 · Thu 15 Oct 2026 07:30 — 08:35 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 1 hour 5 minutes, from 07:30 UTC to 08:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 07:30 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-267 · Thu 15 Oct 2026 07:30 — 08:35 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 1 hour 5 minutes, from 07:30 UTC to 08:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 07:30 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-266 · Thu 15 Oct 2026 07:20 — 08:35 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 1 hour 15 minutes, from 07:20 UTC to 08:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 07:20 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-265 · Thu 15 Oct 2026 07:20 — 09:15 UTC · 1h 55m

OutageResolved · 1 hour 55 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 1 hour 55 minutes, from 07:20 UTC to 09:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 07:20 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-264 · Thu 15 Oct 2026 07:20 — 08:20 UTC · 1h

OutageResolved · 1 hour
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 1 hour, from 07:20 UTC to 08:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 07:20 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-263 · Thu 15 Oct 2026 07:20 — 08:20 UTC · 1h

OutageResolved · 1 hour
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 1 hour, from 07:20 UTC to 08:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 07:20 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-262 · Thu 15 Oct 2026 07:20 — 08:35 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 1 hour 15 minutes, from 07:20 UTC to 08:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 07:20 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-261 · Thu 15 Oct 2026 07:20 — 08:35 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour 15 minutes, from 07:20 UTC to 08:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 07:20 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-260 · Thu 15 Oct 2026 07:20 — 08:45 UTC · 1h 25m

OutageResolved · 1 hour 25 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 1 hour 25 minutes, from 07:20 UTC to 08:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 07:20 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-259 · Thu 15 Oct 2026 07:15 — 08:35 UTC · 1h 20m

OutageResolved · 1 hour 20 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 1 hour 20 minutes, from 07:15 UTC to 08:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 07:15 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-258 · Thu 15 Oct 2026 07:15 — 08:35 UTC · 1h 20m

OutageResolved · 1 hour 20 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 1 hour 20 minutes, from 07:15 UTC to 08:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 07:15 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-257 · Thu 15 Oct 2026 07:15 — 08:35 UTC · 1h 20m

OutageResolved · 1 hour 20 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 1 hour 20 minutes, from 07:15 UTC to 08:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 07:15 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-256 · Wed 14 Oct 2026 10:40 — 11:05 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes, from 10:40 UTC to 11:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 10:40 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-255 · Wed 14 Oct 2026 10:35 — 11:20 UTC · 45m

OutageResolved · 45 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 45 minutes, from 10:35 UTC to 11:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 10:35 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-254 · Wed 14 Oct 2026 10:35 — 11:05 UTC · 30m

OutageResolved · 30 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 30 minutes, from 10:35 UTC to 11:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 10:35 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-253 · Wed 14 Oct 2026 10:25 — 11:25 UTC · 1h

OutageResolved · 1 hour
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 1 hour, from 10:25 UTC to 11:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 10:25 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-252 · Wed 14 Oct 2026 10:25 — 11:25 UTC · 1h

OutageResolved · 1 hour
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 1 hour, from 10:25 UTC to 11:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 10:25 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-251 · Wed 14 Oct 2026 10:25 — 11:25 UTC · 1h

OutageResolved · 1 hour
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 1 hour, from 10:25 UTC to 11:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 10:25 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-250 · Wed 14 Oct 2026 10:25 — 11:10 UTC · 45m

OutageResolved · 45 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 45 minutes, from 10:25 UTC to 11:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 10:25 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-249 · Wed 14 Oct 2026 10:25 — 11:25 UTC · 1h

OutageResolved · 1 hour
  1. Resolved — Scheduled tasks is working normally again. It was affected for 1 hour, from 10:25 UTC to 11:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 10:25 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-248 · Wed 14 Oct 2026 10:25 — 11:20 UTC · 55m

OutageResolved · 55 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 55 minutes, from 10:25 UTC to 11:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 10:25 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-247 · Wed 14 Oct 2026 10:25 — 11:20 UTC · 55m

OutageResolved · 55 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 55 minutes, from 10:25 UTC to 11:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 10:25 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-246 · Wed 14 Oct 2026 10:25 — 11:25 UTC · 1h

OutageResolved · 1 hour
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour, from 10:25 UTC to 11:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 10:25 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-245 · Wed 14 Oct 2026 10:25 — 11:20 UTC · 55m

OutageResolved · 55 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 55 minutes, from 10:25 UTC to 11:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 10:25 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-244 · Wed 14 Oct 2026 10:25 — 11:25 UTC · 1h

OutageResolved · 1 hour
Database
  1. Resolved — Database is working normally again. It was affected for 1 hour, from 10:25 UTC to 11:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 10:25 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-243 · Wed 14 Oct 2026 10:25 — 11:20 UTC · 55m

OutageResolved · 55 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 55 minutes, from 10:25 UTC to 11:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 10:25 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-242 · Wed 14 Oct 2026 10:20 — 11:25 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour 5 minutes, from 10:20 UTC to 11:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 10:20 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-241 · Mon 12 Oct 2026 19:05 — 19:35 UTC · 30m

OutageResolved · 30 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 30 minutes, from 19:05 UTC to 19:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 19:05 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-240 · Mon 12 Oct 2026 19:05 — 19:35 UTC · 30m

OutageResolved · 30 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 30 minutes, from 19:05 UTC to 19:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 19:05 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-239 · Mon 12 Oct 2026 19:05 — 19:35 UTC · 30m

OutageResolved · 30 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 30 minutes, from 19:05 UTC to 19:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 19:05 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-238 · Mon 12 Oct 2026 19:05 — 19:30 UTC · 25m

OutageResolved · 25 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 25 minutes, from 19:05 UTC to 19:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 19:05 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-237 · Mon 12 Oct 2026 19:05 — 19:30 UTC · 25m

OutageResolved · 25 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 25 minutes, from 19:05 UTC to 19:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 19:05 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-236 · Mon 12 Oct 2026 19:05 — 19:45 UTC · 40m

OutageResolved · 40 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 40 minutes, from 19:05 UTC to 19:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 19:05 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-235 · Mon 12 Oct 2026 19:05 — 19:30 UTC · 25m

OutageResolved · 25 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 25 minutes, from 19:05 UTC to 19:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 19:05 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-234 · Mon 12 Oct 2026 19:05 — 19:30 UTC · 25m

OutageResolved · 25 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 25 minutes, from 19:05 UTC to 19:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 19:05 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-233 · Mon 12 Oct 2026 19:05 — 19:30 UTC · 25m

OutageResolved · 25 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 25 minutes, from 19:05 UTC to 19:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 19:05 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-232 · Mon 12 Oct 2026 19:05 — 19:30 UTC · 25m

OutageResolved · 25 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 25 minutes, from 19:05 UTC to 19:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 19:05 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-231 · Mon 12 Oct 2026 15:55 — 16:20 UTC · 25m

OutageResolved · 25 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 25 minutes, from 15:55 UTC to 16:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 15:55 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-230 · Mon 12 Oct 2026 15:55 — 16:20 UTC · 25m

OutageResolved · 25 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 25 minutes, from 15:55 UTC to 16:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 15:55 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-229 · Mon 12 Oct 2026 15:55 — 16:20 UTC · 25m

OutageResolved · 25 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 25 minutes, from 15:55 UTC to 16:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 15:55 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-228 · Mon 12 Oct 2026 15:45 — 16:20 UTC · 35m

OutageResolved · 35 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 35 minutes, from 15:45 UTC to 16:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 15:45 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-227 · Mon 12 Oct 2026 15:45 — 16:15 UTC · 30m

OutageResolved · 30 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 30 minutes, from 15:45 UTC to 16:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 15:45 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-226 · Mon 12 Oct 2026 15:45 — 16:15 UTC · 30m

OutageResolved · 30 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 30 minutes, from 15:45 UTC to 16:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 15:45 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-225 · Mon 12 Oct 2026 15:45 — 16:20 UTC · 35m

OutageResolved · 35 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 35 minutes, from 15:45 UTC to 16:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 15:45 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-224 · Mon 12 Oct 2026 15:45 — 16:20 UTC · 35m

OutageResolved · 35 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 35 minutes, from 15:45 UTC to 16:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 15:45 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-223 · Mon 12 Oct 2026 15:45 — 16:15 UTC · 30m

OutageResolved · 30 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 30 minutes, from 15:45 UTC to 16:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 15:45 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-222 · Mon 12 Oct 2026 15:10 — 16:00 UTC · 50m

OutageResolved · 50 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 50 minutes, from 15:10 UTC to 16:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-221 · Mon 12 Oct 2026 15:10 — 15:40 UTC · 30m

OutageResolved · 30 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 30 minutes, from 15:10 UTC to 15:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-220 · Mon 12 Oct 2026 15:10 — 15:40 UTC · 30m

OutageResolved · 30 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 30 minutes, from 15:10 UTC to 15:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-219 · Mon 12 Oct 2026 15:10 — 16:10 UTC · 1h

OutageResolved · 1 hour
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 1 hour, from 15:10 UTC to 16:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-218 · Mon 12 Oct 2026 15:10 — 16:00 UTC · 50m

OutageResolved · 50 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 50 minutes, from 15:10 UTC to 16:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-217 · Mon 12 Oct 2026 15:10 — 15:40 UTC · 30m

OutageResolved · 30 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 30 minutes, from 15:10 UTC to 15:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-216 · Mon 12 Oct 2026 15:10 — 15:50 UTC · 40m

OutageResolved · 40 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 40 minutes, from 15:10 UTC to 15:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-215 · Mon 12 Oct 2026 15:10 — 15:40 UTC · 30m

OutageResolved · 30 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 30 minutes, from 15:10 UTC to 15:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-214 · Mon 12 Oct 2026 15:10 — 15:40 UTC · 30m

OutageResolved · 30 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 30 minutes, from 15:10 UTC to 15:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-213 · Mon 12 Oct 2026 15:10 — 15:40 UTC · 30m

OutageResolved · 30 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 30 minutes, from 15:10 UTC to 15:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-212 · Mon 12 Oct 2026 15:10 — 16:20 UTC · 1h 10m

OutageResolved · 1 hour 10 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour 10 minutes, from 15:10 UTC to 16:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-211 · Mon 12 Oct 2026 15:10 — 15:40 UTC · 30m

OutageResolved · 30 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 30 minutes, from 15:10 UTC to 15:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-210 · Mon 12 Oct 2026 15:10 — 15:40 UTC · 30m

OutageResolved · 30 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 30 minutes, from 15:10 UTC to 15:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-209 · Mon 12 Oct 2026 15:10 — 15:40 UTC · 30m

OutageResolved · 30 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 30 minutes, from 15:10 UTC to 15:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 15:10 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-208 · Mon 12 Oct 2026 14:50 — 15:15 UTC · 25m

OutageResolved · 25 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 25 minutes, from 14:50 UTC to 15:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-207 · Mon 12 Oct 2026 14:50 — 15:40 UTC · 50m

OutageResolved · 50 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 50 minutes, from 14:50 UTC to 15:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 14:50 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-206 · Sat 10 Oct 2026 13:00 — 13:25 UTC · 25m

OutageResolved · 25 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 25 minutes, from 13:00 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 13:00 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-205 · Sat 10 Oct 2026 12:55 — 13:20 UTC · 25m

OutageResolved · 25 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 25 minutes, from 12:55 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 12:55 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-204 · Sat 10 Oct 2026 12:55 — 13:20 UTC · 25m

OutageResolved · 25 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 25 minutes, from 12:55 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 12:55 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-203 · Sat 10 Oct 2026 12:55 — 13:20 UTC · 25m

OutageResolved · 25 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 25 minutes, from 12:55 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 12:55 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-202 · Sat 10 Oct 2026 12:50 — 13:20 UTC · 30m

OutageResolved · 30 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 30 minutes, from 12:50 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 12:50 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-201 · Sat 10 Oct 2026 12:50 — 13:20 UTC · 30m

OutageResolved · 30 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 30 minutes, from 12:50 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 12:50 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-200 · Sat 10 Oct 2026 12:50 — 13:20 UTC · 30m

OutageResolved · 30 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 30 minutes, from 12:50 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 12:50 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-199 · Sat 10 Oct 2026 12:50 — 13:20 UTC · 30m

OutageResolved · 30 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 30 minutes, from 12:50 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 12:50 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-198 · Sat 10 Oct 2026 12:50 — 13:25 UTC · 35m

OutageResolved · 35 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 35 minutes, from 12:50 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 12:50 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-197 · Sat 10 Oct 2026 12:50 — 13:20 UTC · 30m

OutageResolved · 30 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 30 minutes, from 12:50 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 12:50 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-196 · Sat 10 Oct 2026 12:50 — 13:20 UTC · 30m

OutageResolved · 30 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 30 minutes, from 12:50 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 12:50 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-195 · Sat 10 Oct 2026 12:50 — 13:20 UTC · 30m

OutageResolved · 30 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 30 minutes, from 12:50 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 12:50 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-194 · Sat 10 Oct 2026 12:50 — 13:20 UTC · 30m

OutageResolved · 30 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 30 minutes, from 12:50 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 12:50 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-193 · Sat 10 Oct 2026 05:30 — 05:55 UTC · 25m

OutageResolved · 25 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 25 minutes, from 05:30 UTC to 05:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 05:30 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-192 · Sat 10 Oct 2026 05:15 — 05:50 UTC · 35m

OutageResolved · 35 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 35 minutes, from 05:15 UTC to 05:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 05:15 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-191 · Sat 10 Oct 2026 05:10 — 05:50 UTC · 40m

OutageResolved · 40 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 40 minutes, from 05:10 UTC to 05:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 05:10 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-190 · Sat 10 Oct 2026 05:10 — 05:55 UTC · 45m

OutageResolved · 45 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 45 minutes, from 05:10 UTC to 05:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 05:10 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-189 · Sat 10 Oct 2026 05:10 — 05:55 UTC · 45m

OutageResolved · 45 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 45 minutes, from 05:10 UTC to 05:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 05:10 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-188 · Sat 10 Oct 2026 05:10 — 05:35 UTC · 25m

OutageResolved · 25 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 25 minutes, from 05:10 UTC to 05:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 05:10 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-187 · Sat 10 Oct 2026 05:10 — 05:55 UTC · 45m

OutageResolved · 45 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 45 minutes, from 05:10 UTC to 05:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 05:10 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-186 · Sat 10 Oct 2026 05:10 — 05:55 UTC · 45m

OutageResolved · 45 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 45 minutes, from 05:10 UTC to 05:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 05:10 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-185 · Sat 10 Oct 2026 05:10 — 05:55 UTC · 45m

OutageResolved · 45 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 45 minutes, from 05:10 UTC to 05:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 05:10 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-184 · Sat 10 Oct 2026 05:10 — 05:45 UTC · 35m

OutageResolved · 35 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 35 minutes, from 05:10 UTC to 05:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 05:10 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-183 · Sat 10 Oct 2026 05:10 — 05:55 UTC · 45m

OutageResolved · 45 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 45 minutes, from 05:10 UTC to 05:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 05:10 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-182 · Fri 09 Oct 2026 22:50 — 23:20 UTC · 30m

OutageResolved · 30 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 30 minutes, from 22:50 UTC to 23:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 22:50 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-181 · Fri 09 Oct 2026 20:35 — 21:05 UTC · 30m

OutageResolved · 30 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 30 minutes, from 20:35 UTC to 21:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 20:35 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-180 · Fri 09 Oct 2026 20:20 — 21:05 UTC · 45m

OutageResolved · 45 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 45 minutes, from 20:20 UTC to 21:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 20:20 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-179 · Fri 09 Oct 2026 20:20 — 21:05 UTC · 45m

OutageResolved · 45 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 45 minutes, from 20:20 UTC to 21:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 20:20 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-178 · Fri 09 Oct 2026 20:20 — 21:05 UTC · 45m

OutageResolved · 45 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 45 minutes, from 20:20 UTC to 21:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 20:20 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-177 · Fri 09 Oct 2026 20:00 — 21:10 UTC · 1h 10m

OutageResolved · 1 hour 10 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 1 hour 10 minutes, from 20:00 UTC to 21:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-176 · Fri 09 Oct 2026 20:00 — 20:25 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes, from 20:00 UTC to 20:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-175 · Fri 09 Oct 2026 20:00 — 21:10 UTC · 1h 10m

OutageResolved · 1 hour 10 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour 10 minutes, from 20:00 UTC to 21:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-174 · Fri 09 Oct 2026 20:00 — 21:10 UTC · 1h 10m

OutageResolved · 1 hour 10 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 1 hour 10 minutes, from 20:00 UTC to 21:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-173 · Fri 09 Oct 2026 20:00 — 21:05 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 1 hour 5 minutes, from 20:00 UTC to 21:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-172 · Fri 09 Oct 2026 20:00 — 21:05 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 1 hour 5 minutes, from 20:00 UTC to 21:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-171 · Fri 09 Oct 2026 20:00 — 21:05 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 1 hour 5 minutes, from 20:00 UTC to 21:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 20:00 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-170 · Fri 09 Oct 2026 19:55 — 21:05 UTC · 1h 10m

OutageResolved · 1 hour 10 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 1 hour 10 minutes, from 19:55 UTC to 21:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 19:55 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-169 · Fri 09 Oct 2026 19:55 — 21:10 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour 15 minutes, from 19:55 UTC to 21:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 19:55 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-168 · Thu 08 Oct 2026 06:35 — 07:00 UTC · 25m

OutageResolved · 25 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 25 minutes, from 06:35 UTC to 07:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 06:35 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-167 · Thu 08 Oct 2026 06:15 — 07:10 UTC · 55m

OutageResolved · 55 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 55 minutes, from 06:15 UTC to 07:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 06:15 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-166 · Thu 08 Oct 2026 06:15 — 07:00 UTC · 45m

OutageResolved · 45 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 45 minutes, from 06:15 UTC to 07:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 06:15 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-165 · Thu 08 Oct 2026 05:55 — 07:15 UTC · 1h 20m

OutageResolved · 1 hour 20 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 1 hour 20 minutes, from 05:55 UTC to 07:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 05:55 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-164 · Thu 08 Oct 2026 05:55 — 07:20 UTC · 1h 25m

OutageResolved · 1 hour 25 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 1 hour 25 minutes, from 05:55 UTC to 07:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 05:55 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-163 · Thu 08 Oct 2026 05:55 — 07:00 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 1 hour 5 minutes, from 05:55 UTC to 07:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 05:55 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-162 · Thu 08 Oct 2026 05:55 — 07:10 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 1 hour 15 minutes, from 05:55 UTC to 07:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 05:55 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-161 · Thu 08 Oct 2026 05:55 — 07:10 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 1 hour 15 minutes, from 05:55 UTC to 07:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 05:55 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-160 · Thu 08 Oct 2026 05:55 — 07:10 UTC · 1h 15m

OutageResolved · 1 hour 15 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 1 hour 15 minutes, from 05:55 UTC to 07:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 05:55 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-159 · Thu 08 Oct 2026 05:50 — 07:10 UTC · 1h 20m

OutageResolved · 1 hour 20 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour 20 minutes, from 05:50 UTC to 07:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 05:50 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-158 · Thu 08 Oct 2026 05:50 — 07:20 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 1 hour 30 minutes, from 05:50 UTC to 07:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 05:50 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-157 · Thu 08 Oct 2026 05:50 — 07:20 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 1 hour 30 minutes, from 05:50 UTC to 07:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 05:50 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-156 · Thu 08 Oct 2026 05:50 — 07:20 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 1 hour 30 minutes, from 05:50 UTC to 07:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 05:50 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-155 · Thu 08 Oct 2026 05:45 — 07:10 UTC · 1h 25m

OutageResolved · 1 hour 25 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 1 hour 25 minutes, from 05:45 UTC to 07:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 05:45 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-154 · Thu 08 Oct 2026 05:40 — 07:20 UTC · 1h 40m

OutageResolved · 1 hour 40 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 1 hour 40 minutes, from 05:40 UTC to 07:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 05:40 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-153 · Thu 08 Oct 2026 05:35 — 07:10 UTC · 1h 35m

OutageResolved · 1 hour 35 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour 35 minutes, from 05:35 UTC to 07:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 05:35 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-152 · Wed 07 Oct 2026 12:50 — 13:20 UTC · 30m

OutageResolved · 30 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 30 minutes, from 12:50 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 12:50 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-151 · Wed 07 Oct 2026 12:50 — 13:20 UTC · 30m

OutageResolved · 30 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 30 minutes, from 12:50 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 12:50 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-150 · Tue 06 Oct 2026 22:40 — 23:05 UTC · 25m

OutageResolved · 25 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 25 minutes, from 22:40 UTC to 23:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 22:40 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-149 · Tue 06 Oct 2026 22:40 — 23:40 UTC · 1h

OutageResolved · 1 hour
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 1 hour, from 22:40 UTC to 23:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 22:40 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-148 · Tue 06 Oct 2026 22:40 — 23:10 UTC · 30m

OutageResolved · 30 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 30 minutes, from 22:40 UTC to 23:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 22:40 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-147 · Tue 06 Oct 2026 22:40 — 23:05 UTC · 25m

OutageResolved · 25 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 25 minutes, from 22:40 UTC to 23:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 22:40 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-146 · Tue 06 Oct 2026 22:40 — 23:05 UTC · 25m

OutageResolved · 25 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 25 minutes, from 22:40 UTC to 23:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 22:40 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-145 · Tue 06 Oct 2026 22:40 — 23:05 UTC · 25m

OutageResolved · 25 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 25 minutes, from 22:40 UTC to 23:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 22:40 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-144 · Tue 06 Oct 2026 22:40 — 23:05 UTC · 25m

OutageResolved · 25 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 25 minutes, from 22:40 UTC to 23:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 22:40 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-143 · Tue 06 Oct 2026 22:40 — 23:05 UTC · 25m

OutageResolved · 25 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 25 minutes, from 22:40 UTC to 23:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 22:40 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-142 · Tue 06 Oct 2026 22:40 — 23:05 UTC · 25m

OutageResolved · 25 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 25 minutes, from 22:40 UTC to 23:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 22:40 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-141 · Tue 06 Oct 2026 22:35 — 23:05 UTC · 30m

OutageResolved · 30 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 30 minutes, from 22:35 UTC to 23:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 22:35 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-140 · Tue 06 Oct 2026 22:30 — 23:40 UTC · 1h 10m

OutageResolved · 1 hour 10 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour 10 minutes, from 22:30 UTC to 23:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 22:30 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-139 · Tue 06 Oct 2026 07:20 — 07:50 UTC · 30m

OutageResolved · 30 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 30 minutes, from 07:20 UTC to 07:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 07:20 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-138 · Tue 06 Oct 2026 06:40 — 07:05 UTC · 25m

OutageResolved · 25 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 25 minutes, from 06:40 UTC to 07:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 06:40 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-137 · Tue 06 Oct 2026 06:35 — 07:10 UTC · 35m

OutageResolved · 35 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 35 minutes, from 06:35 UTC to 07:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 06:35 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-136 · Tue 06 Oct 2026 06:25 — 07:20 UTC · 55m

OutageResolved · 55 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 55 minutes, from 06:25 UTC to 07:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 06:25 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-135 · Tue 06 Oct 2026 06:25 — 07:50 UTC · 1h 25m

OutageResolved · 1 hour 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 1 hour 25 minutes, from 06:25 UTC to 07:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 06:25 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-134 · Tue 06 Oct 2026 06:25 — 06:55 UTC · 30m

OutageResolved · 30 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 30 minutes, from 06:25 UTC to 06:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 06:25 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-133 · Tue 06 Oct 2026 06:20 — 07:50 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 1 hour 30 minutes, from 06:20 UTC to 07:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 06:20 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-132 · Tue 06 Oct 2026 06:20 — 07:50 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 1 hour 30 minutes, from 06:20 UTC to 07:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 06:20 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-131 · Tue 06 Oct 2026 06:20 — 07:50 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour 30 minutes, from 06:20 UTC to 07:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 06:20 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-130 · Tue 06 Oct 2026 06:20 — 07:50 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 1 hour 30 minutes, from 06:20 UTC to 07:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 06:20 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-129 · Tue 06 Oct 2026 06:20 — 07:50 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 1 hour 30 minutes, from 06:20 UTC to 07:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 06:20 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-128 · Tue 06 Oct 2026 06:20 — 07:20 UTC · 1h

OutageResolved · 1 hour
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 1 hour, from 06:20 UTC to 07:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 06:20 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-127 · Tue 06 Oct 2026 06:20 — 07:50 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 1 hour 30 minutes, from 06:20 UTC to 07:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 06:20 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-126 · Tue 06 Oct 2026 06:20 — 07:55 UTC · 1h 35m

OutageResolved · 1 hour 35 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour 35 minutes, from 06:20 UTC to 07:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 06:20 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-125 · Tue 06 Oct 2026 06:20 — 07:45 UTC · 1h 25m

OutageResolved · 1 hour 25 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 1 hour 25 minutes, from 06:20 UTC to 07:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 06:20 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-124 · Tue 06 Oct 2026 06:20 — 07:50 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 1 hour 30 minutes, from 06:20 UTC to 07:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 06:20 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-123 · Tue 06 Oct 2026 06:15 — 07:10 UTC · 55m

OutageResolved · 55 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 55 minutes, from 06:15 UTC to 07:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 06:15 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-122 · Mon 05 Oct 2026 03:00 — 03:25 UTC · 25m

OutageResolved · 25 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 25 minutes, from 03:00 UTC to 03:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 03:00 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-121 · Mon 05 Oct 2026 02:55 — 03:20 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes, from 02:55 UTC to 03:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 02:55 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-120 · Sun 04 Oct 2026 18:30 — 19:05 UTC · 35m

OutageResolved · 35 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 35 minutes, from 18:30 UTC to 19:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 18:30 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-119 · Sun 04 Oct 2026 18:30 — 18:55 UTC · 25m

OutageResolved · 25 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 25 minutes, from 18:30 UTC to 18:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 18:30 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-118 · Sun 04 Oct 2026 18:30 — 18:55 UTC · 25m

OutageResolved · 25 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 25 minutes, from 18:30 UTC to 18:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 18:30 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-117 · Sun 04 Oct 2026 18:30 — 18:55 UTC · 25m

OutageResolved · 25 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 25 minutes, from 18:30 UTC to 18:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 18:30 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-116 · Sun 04 Oct 2026 18:30 — 19:00 UTC · 30m

OutageResolved · 30 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 30 minutes, from 18:30 UTC to 19:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 18:30 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-115 · Sun 04 Oct 2026 18:00 — 18:25 UTC · 25m

OutageResolved · 25 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 25 minutes, from 18:00 UTC to 18:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-114 · Sun 04 Oct 2026 18:00 — 19:00 UTC · 1h

OutageResolved · 1 hour
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 1 hour, from 18:00 UTC to 19:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-113 · Sun 04 Oct 2026 18:00 — 19:05 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 1 hour 5 minutes, from 18:00 UTC to 19:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-112 · Sun 04 Oct 2026 18:00 — 19:00 UTC · 1h

OutageResolved · 1 hour
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 1 hour, from 18:00 UTC to 19:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-111 · Sun 04 Oct 2026 18:00 — 19:00 UTC · 1h

OutageResolved · 1 hour
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour, from 18:00 UTC to 19:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-110 · Sun 04 Oct 2026 18:00 — 19:05 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 1 hour 5 minutes, from 18:00 UTC to 19:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-109 · Sun 04 Oct 2026 18:00 — 18:25 UTC · 25m

OutageResolved · 25 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 25 minutes, from 18:00 UTC to 18:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-108 · Sun 04 Oct 2026 18:00 — 19:05 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 1 hour 5 minutes, from 18:00 UTC to 19:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-107 · Sun 04 Oct 2026 18:00 — 18:55 UTC · 55m

OutageResolved · 55 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 55 minutes, from 18:00 UTC to 18:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-106 · Sun 04 Oct 2026 18:00 — 19:05 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 1 hour 5 minutes, from 18:00 UTC to 19:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-105 · Sun 04 Oct 2026 18:00 — 19:00 UTC · 1h

OutageResolved · 1 hour
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour, from 18:00 UTC to 19:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-104 · Sun 04 Oct 2026 18:00 — 19:05 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 1 hour 5 minutes, from 18:00 UTC to 19:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-103 · Sun 04 Oct 2026 18:00 — 19:05 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 1 hour 5 minutes, from 18:00 UTC to 19:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-102 · Sun 04 Oct 2026 18:00 — 18:25 UTC · 25m

OutageResolved · 25 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 25 minutes, from 18:00 UTC to 18:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 18:00 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-101 · Fri 02 Oct 2026 13:00 — 13:25 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes, from 13:00 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 13:00 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-100 · Fri 02 Oct 2026 12:00 — 13:25 UTC · 1h 25m

OutageResolved · 1 hour 25 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 1 hour 25 minutes, from 12:00 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 12:00 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-99 · Fri 02 Oct 2026 11:50 — 13:25 UTC · 1h 35m

OutageResolved · 1 hour 35 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 1 hour 35 minutes, from 11:50 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-98 · Fri 02 Oct 2026 11:50 — 12:50 UTC · 1h

OutageResolved · 1 hour
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 1 hour, from 11:50 UTC to 12:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-97 · Fri 02 Oct 2026 11:50 — 13:25 UTC · 1h 35m

OutageResolved · 1 hour 35 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 1 hour 35 minutes, from 11:50 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-96 · Fri 02 Oct 2026 11:50 — 13:20 UTC · 1h 30m

OutageResolved · 1 hour 30 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 1 hour 30 minutes, from 11:50 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-95 · Fri 02 Oct 2026 11:50 — 12:50 UTC · 1h

OutageResolved · 1 hour
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 1 hour, from 11:50 UTC to 12:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-94 · Fri 02 Oct 2026 11:50 — 12:50 UTC · 1h

OutageResolved · 1 hour
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 1 hour, from 11:50 UTC to 12:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 11:50 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-93 · Fri 02 Oct 2026 10:30 — 13:25 UTC · 2h 55m

OutageResolved · 2 hours 55 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 2 hours 55 minutes, from 10:30 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 10:30 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-92 · Fri 02 Oct 2026 09:40 — 11:45 UTC · 2h 5m

OutageResolved · 2 hours 5 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 2 hours 5 minutes, from 09:40 UTC to 11:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 09:40 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-91 · Fri 02 Oct 2026 09:40 — 11:40 UTC · 2h

OutageResolved · 2 hours
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 2 hours, from 09:40 UTC to 11:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 09:40 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-90 · Fri 02 Oct 2026 09:40 — 11:45 UTC · 2h 5m

OutageResolved · 2 hours 5 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 2 hours 5 minutes, from 09:40 UTC to 11:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 09:40 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-89 · Fri 02 Oct 2026 09:20 — 13:25 UTC · 4h 5m

OutageResolved · 4 hours 5 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 4 hours 5 minutes, from 09:20 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 09:20 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-88 · Fri 02 Oct 2026 09:20 — 11:45 UTC · 2h 25m

OutageResolved · 2 hours 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 2 hours 25 minutes, from 09:20 UTC to 11:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 09:20 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-87 · Fri 02 Oct 2026 09:20 — 11:40 UTC · 2h 20m

OutageResolved · 2 hours 20 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 2 hours 20 minutes, from 09:20 UTC to 11:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 09:20 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-86 · Fri 02 Oct 2026 09:20 — 10:10 UTC · 50m

OutageResolved · 50 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 50 minutes, from 09:20 UTC to 10:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 09:20 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-85 · Fri 02 Oct 2026 09:20 — 11:45 UTC · 2h 25m

OutageResolved · 2 hours 25 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 2 hours 25 minutes, from 09:20 UTC to 11:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 09:20 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-84 · Fri 02 Oct 2026 09:15 — 13:25 UTC · 4h 10m

OutageResolved · 4 hours 10 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 4 hours 10 minutes, from 09:15 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 09:15 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-83 · Fri 02 Oct 2026 09:15 — 11:45 UTC · 2h 30m

OutageResolved · 2 hours 30 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 2 hours 30 minutes, from 09:15 UTC to 11:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 09:15 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-82 · Fri 02 Oct 2026 09:10 — 13:10 UTC · 4h

OutageResolved · 4 hours
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 4 hours, from 09:10 UTC to 13:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 09:10 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-81 · Fri 02 Oct 2026 09:10 — 13:25 UTC · 4h 15m

OutageResolved · 4 hours 15 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 4 hours 15 minutes, from 09:10 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 09:10 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-80 · Fri 02 Oct 2026 09:10 — 13:25 UTC · 4h 15m

OutageResolved · 4 hours 15 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 4 hours 15 minutes, from 09:10 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 09:10 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-79 · Fri 02 Oct 2026 09:10 — 13:25 UTC · 4h 15m

OutageResolved · 4 hours 15 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 4 hours 15 minutes, from 09:10 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 09:10 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-78 · Fri 02 Oct 2026 08:50 — 13:25 UTC · 4h 35m

OutageResolved · 4 hours 35 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 4 hours 35 minutes, from 08:50 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 08:50 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-77 · Fri 02 Oct 2026 08:50 — 13:25 UTC · 4h 35m

OutageResolved · 4 hours 35 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 4 hours 35 minutes, from 08:50 UTC to 13:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 08:50 UTC and posted this notice automatically. We will update it as we learn more.

September 2026

Building devices & sync has stopped

INC-76 · Mon 28 Sep 2026 12:20 — 12:50 UTC · 30m

OutageResolved · 30 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 30 minutes, from 12:20 UTC to 12:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 12:20 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-75 · Mon 28 Sep 2026 12:20 — 12:55 UTC · 35m

OutageResolved · 35 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 35 minutes, from 12:20 UTC to 12:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 12:20 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-74 · Mon 28 Sep 2026 12:20 — 12:50 UTC · 30m

OutageResolved · 30 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 30 minutes, from 12:20 UTC to 12:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 12:20 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-73 · Mon 28 Sep 2026 12:20 — 12:50 UTC · 30m

OutageResolved · 30 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 30 minutes, from 12:20 UTC to 12:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 12:20 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-72 · Mon 28 Sep 2026 12:15 — 12:55 UTC · 40m

OutageResolved · 40 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 40 minutes, from 12:15 UTC to 12:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 12:15 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-71 · Wed 23 Sep 2026 12:35 — 13:10 UTC · 35m

OutageResolved · 35 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 35 minutes, from 12:35 UTC to 13:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 12:35 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-70 · Wed 23 Sep 2026 12:35 — 13:00 UTC · 25m

OutageResolved · 25 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 25 minutes, from 12:35 UTC to 13:00 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 12:35 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-69 · Wed 23 Sep 2026 12:35 — 13:05 UTC · 30m

OutageResolved · 30 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 30 minutes, from 12:35 UTC to 13:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 12:35 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-68 · Wed 23 Sep 2026 12:35 — 13:10 UTC · 35m

OutageResolved · 35 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 35 minutes, from 12:35 UTC to 13:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 12:35 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-67 · Wed 23 Sep 2026 12:35 — 13:05 UTC · 30m

OutageResolved · 30 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 30 minutes, from 12:35 UTC to 13:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 12:35 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-66 · Wed 23 Sep 2026 12:35 — 13:10 UTC · 35m

OutageResolved · 35 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 35 minutes, from 12:35 UTC to 13:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 12:35 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-65 · Wed 23 Sep 2026 12:30 — 13:30 UTC · 1h

OutageResolved · 1 hour
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 1 hour, from 12:30 UTC to 13:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 12:30 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-64 · Wed 23 Sep 2026 12:30 — 13:30 UTC · 1h

OutageResolved · 1 hour
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour, from 12:30 UTC to 13:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 12:30 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-63 · Wed 23 Sep 2026 12:30 — 13:20 UTC · 50m

OutageResolved · 50 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 50 minutes, from 12:30 UTC to 13:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 12:30 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-62 · Wed 23 Sep 2026 12:30 — 13:10 UTC · 40m

OutageResolved · 40 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 40 minutes, from 12:30 UTC to 13:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 12:30 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-61 · Wed 23 Sep 2026 12:30 — 13:10 UTC · 40m

OutageResolved · 40 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 40 minutes, from 12:30 UTC to 13:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 12:30 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-60 · Wed 23 Sep 2026 12:30 — 13:05 UTC · 35m

OutageResolved · 35 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 35 minutes, from 12:30 UTC to 13:05 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 12:30 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-59 · Wed 23 Sep 2026 12:25 — 13:30 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 1 hour 5 minutes, from 12:25 UTC to 13:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 12:25 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-58 · Wed 23 Sep 2026 12:25 — 13:30 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 1 hour 5 minutes, from 12:25 UTC to 13:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 12:25 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-57 · Wed 23 Sep 2026 12:25 — 13:35 UTC · 1h 10m

OutageResolved · 1 hour 10 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour 10 minutes, from 12:25 UTC to 13:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 12:25 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-56 · Wed 23 Sep 2026 12:25 — 13:30 UTC · 1h 5m

OutageResolved · 1 hour 5 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 1 hour 5 minutes, from 12:25 UTC to 13:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 12:25 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-55 · Tue 22 Sep 2026 07:10 — 07:35 UTC · 25m

OutageResolved · 25 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 25 minutes, from 07:10 UTC to 07:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 07:10 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-54 · Tue 22 Sep 2026 07:10 — 07:35 UTC · 25m

OutageResolved · 25 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 25 minutes, from 07:10 UTC to 07:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 07:10 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-53 · Tue 22 Sep 2026 07:10 — 07:35 UTC · 25m

OutageResolved · 25 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 25 minutes, from 07:10 UTC to 07:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 07:10 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-52 · Tue 22 Sep 2026 07:05 — 07:30 UTC · 25m

OutageResolved · 25 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 25 minutes, from 07:05 UTC to 07:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 07:05 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-51 · Tue 22 Sep 2026 07:00 — 07:35 UTC · 35m

OutageResolved · 35 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 35 minutes, from 07:00 UTC to 07:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 07:00 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-50 · Tue 22 Sep 2026 07:00 — 07:35 UTC · 35m

OutageResolved · 35 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 35 minutes, from 07:00 UTC to 07:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 07:00 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-49 · Tue 22 Sep 2026 07:00 — 07:35 UTC · 35m

OutageResolved · 35 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 35 minutes, from 07:00 UTC to 07:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 07:00 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-48 · Tue 22 Sep 2026 07:00 — 07:35 UTC · 35m

OutageResolved · 35 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 35 minutes, from 07:00 UTC to 07:35 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 07:00 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-47 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:10 UTC · 25m

OutageResolved · 25 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 25 minutes, from 23:45 UTC on 2026-09-21 to 00:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-46 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:20 UTC · 35m

OutageResolved · 35 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 35 minutes, from 23:45 UTC on 2026-09-21 to 00:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-45 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:20 UTC · 35m

OutageResolved · 35 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 35 minutes, from 23:45 UTC on 2026-09-21 to 00:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-44 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:20 UTC · 35m

OutageResolved · 35 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 35 minutes, from 23:45 UTC on 2026-09-21 to 00:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-43 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:15 UTC · 30m

OutageResolved · 30 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 30 minutes, from 23:45 UTC on 2026-09-21 to 00:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-42 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:20 UTC · 35m

OutageResolved · 35 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 35 minutes, from 23:45 UTC on 2026-09-21 to 00:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-41 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:10 UTC · 25m

OutageResolved · 25 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 25 minutes, from 23:45 UTC on 2026-09-21 to 00:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-40 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:20 UTC · 35m

OutageResolved · 35 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 35 minutes, from 23:45 UTC on 2026-09-21 to 00:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-39 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:10 UTC · 25m

OutageResolved · 25 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 25 minutes, from 23:45 UTC on 2026-09-21 to 00:10 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-38 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:20 UTC · 35m

OutageResolved · 35 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 35 minutes, from 23:45 UTC on 2026-09-21 to 00:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-37 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:30 UTC · 45m

OutageResolved · 45 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 45 minutes, from 23:45 UTC on 2026-09-21 to 00:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-36 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:15 UTC · 30m

OutageResolved · 30 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 30 minutes, from 23:45 UTC on 2026-09-21 to 00:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-35 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:20 UTC · 35m

OutageResolved · 35 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 35 minutes, from 23:45 UTC on 2026-09-21 to 00:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-34 · Mon 21 Sep 2026 23:45 UTC — Tue 22 Sep 2026 00:15 UTC · 30m

OutageResolved · 30 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 30 minutes, from 23:45 UTC on 2026-09-21 to 00:15 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 23:45 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-33 · Sat 19 Sep 2026 12:20 — 12:45 UTC · 25m

OutageResolved · 25 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 25 minutes, from 12:20 UTC to 12:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 12:20 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-32 · Wed 16 Sep 2026 09:50 — 10:50 UTC · 1h 1m

OutageResolved · 1 hour 1 minute
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 1 hour 1 minute, from 09:50 UTC to 10:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 09:50 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-31 · Wed 16 Sep 2026 09:50 — 10:30 UTC · 41m

OutageResolved · 41 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 41 minutes, from 09:50 UTC to 10:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 09:50 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-30 · Wed 16 Sep 2026 09:50 — 10:30 UTC · 41m

OutageResolved · 41 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 41 minutes, from 09:50 UTC to 10:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 09:50 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-29 · Wed 16 Sep 2026 09:50 — 10:20 UTC · 30m

OutageResolved · 30 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 30 minutes, from 09:50 UTC to 10:20 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 09:50 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-28 · Wed 16 Sep 2026 09:35 — 10:30 UTC · 56m

OutageResolved · 56 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 56 minutes, from 09:35 UTC to 10:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 09:35 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-27 · Wed 16 Sep 2026 09:35 — 10:25 UTC · 51m

OutageResolved · 51 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 51 minutes, from 09:35 UTC to 10:25 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 09:35 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-26 · Wed 16 Sep 2026 09:30 — 10:50 UTC · 1h 21m

OutageResolved · 1 hour 21 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 1 hour 21 minutes, from 09:30 UTC to 10:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 09:30 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-25 · Wed 16 Sep 2026 09:30 — 10:50 UTC · 1h 21m

OutageResolved · 1 hour 21 minutes
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 1 hour 21 minutes, from 09:30 UTC to 10:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 09:30 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-24 · Wed 16 Sep 2026 09:30 — 10:50 UTC · 1h 21m

OutageResolved · 1 hour 21 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 1 hour 21 minutes, from 09:30 UTC to 10:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 09:30 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-23 · Wed 16 Sep 2026 09:30 — 10:50 UTC · 1h 21m

OutageResolved · 1 hour 21 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 1 hour 21 minutes, from 09:30 UTC to 10:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 09:30 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-22 · Wed 16 Sep 2026 09:30 — 10:50 UTC · 1h 21m

OutageResolved · 1 hour 21 minutes
  1. Resolved — Scheduled tasks is working normally again. It was affected for 1 hour 21 minutes, from 09:30 UTC to 10:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 09:30 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-21 · Wed 16 Sep 2026 09:30 — 10:30 UTC · 1h 1m

OutageResolved · 1 hour 1 minute
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 1 hour 1 minute, from 09:30 UTC to 10:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 09:30 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-20 · Wed 16 Sep 2026 09:30 — 10:50 UTC · 1h 21m

OutageResolved · 1 hour 21 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 1 hour 21 minutes, from 09:30 UTC to 10:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 09:30 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-19 · Wed 16 Sep 2026 09:30 — 10:55 UTC · 1h 26m

OutageResolved · 1 hour 26 minutes
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour 26 minutes, from 09:30 UTC to 10:55 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 09:30 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-18 · Wed 16 Sep 2026 09:30 — 10:45 UTC · 1h 16m

OutageResolved · 1 hour 16 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 1 hour 16 minutes, from 09:30 UTC to 10:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 09:30 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-17 · Wed 16 Sep 2026 09:30 — 10:50 UTC · 1h 21m

OutageResolved · 1 hour 21 minutes
Database
  1. Resolved — Database is working normally again. It was affected for 1 hour 21 minutes, from 09:30 UTC to 10:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 09:30 UTC and posted this notice automatically. We will update it as we learn more.

Website is unavailable

INC-16 · Tue 15 Sep 2026 01:00 — 01:40 UTC · 40m

OutageResolved · 40 minutes
Website
  1. Resolved — Website is working normally again. It was affected for 40 minutes, from 01:00 UTC to 01:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Website. Our monitoring detected this at 01:00 UTC and posted this notice automatically. We will update it as we learn more.

Telephony is unavailable

INC-15 · Tue 15 Sep 2026 01:00 — 01:50 UTC · 50m

OutageResolved · 50 minutes
Telephony
  1. Resolved — Telephony is working normally again. It was affected for 50 minutes, from 01:00 UTC to 01:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Telephony. Our monitoring detected this at 01:00 UTC and posted this notice automatically. We will update it as we learn more.

Staff Portal is unavailable

INC-14 · Tue 15 Sep 2026 01:00 — 01:40 UTC · 40m

OutageResolved · 40 minutes
Staff Portal
  1. Resolved — Staff Portal is working normally again. It was affected for 40 minutes, from 01:00 UTC to 01:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Staff Portal. Our monitoring detected this at 01:00 UTC and posted this notice automatically. We will update it as we learn more.

Sign-in / SSO is unavailable

INC-13 · Tue 15 Sep 2026 01:00 — 01:40 UTC · 40m

OutageResolved · 40 minutes
Sign-in / SSO
  1. Resolved — Sign-in / SSO is working normally again. It was affected for 40 minutes, from 01:00 UTC to 01:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Sign-in / SSO. Our monitoring detected this at 01:00 UTC and posted this notice automatically. We will update it as we learn more.

Shop Portal is unavailable

INC-12 · Tue 15 Sep 2026 01:00 — 01:40 UTC · 40m

OutageResolved · 40 minutes
Shop Portal
  1. Resolved — Shop Portal is working normally again. It was affected for 40 minutes, from 01:00 UTC to 01:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Shop Portal. Our monitoring detected this at 01:00 UTC and posted this notice automatically. We will update it as we learn more.

Resident App is unavailable

INC-11 · Tue 15 Sep 2026 01:00 — 01:30 UTC · 30m

OutageResolved · 30 minutes
Mobile App
  1. Resolved — Resident App is working normally again. It was affected for 30 minutes, from 01:00 UTC to 01:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Resident App. Our monitoring detected this at 01:00 UTC and posted this notice automatically. We will update it as we learn more.

Nominations Portal is unavailable

INC-10 · Tue 15 Sep 2026 01:00 — 01:45 UTC · 45m

OutageResolved · 45 minutes
Partners Portal
  1. Resolved — Nominations Portal is working normally again. It was affected for 45 minutes, from 01:00 UTC to 01:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Nominations Portal. Our monitoring detected this at 01:00 UTC and posted this notice automatically. We will update it as we learn more.

Integrations is unavailable

INC-9 · Tue 15 Sep 2026 01:00 — 01:40 UTC · 40m

OutageResolved · 40 minutes
Integrations
  1. Resolved — Integrations is working normally again. It was affected for 40 minutes, from 01:00 UTC to 01:40 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Integrations. Our monitoring detected this at 01:00 UTC and posted this notice automatically. We will update it as we learn more.

Booking Portal is unavailable

INC-8 · Tue 15 Sep 2026 01:00 — 01:30 UTC · 30m

OutageResolved · 30 minutes
Booking Portal
  1. Resolved — Booking Portal is working normally again. It was affected for 30 minutes, from 01:00 UTC to 01:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Booking Portal. Our monitoring detected this at 01:00 UTC and posted this notice automatically. We will update it as we learn more.

Backend API is unavailable

INC-7 · Tue 15 Sep 2026 01:00 — 01:30 UTC · 30m

OutageResolved · 30 minutes
Backend API
  1. Resolved — Backend API is working normally again. It was affected for 30 minutes, from 01:00 UTC to 01:30 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Backend API. Our monitoring detected this at 01:00 UTC and posted this notice automatically. We will update it as we learn more.

Live updates is unavailable

INC-6 · Tue 15 Sep 2026 00:55 — 01:45 UTC · 50m

OutageResolved · 50 minutes
Live Updates
  1. Resolved — Live updates is working normally again. It was affected for 50 minutes, from 00:55 UTC to 01:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Live updates. Our monitoring detected this at 00:55 UTC and posted this notice automatically. We will update it as we learn more.

Assistant is unavailable

INC-5 · Tue 15 Sep 2026 00:55 — 01:45 UTC · 50m

OutageResolved · 50 minutes
Assistant
  1. Resolved — Assistant is working normally again. It was affected for 50 minutes, from 00:55 UTC to 01:45 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Assistant. Our monitoring detected this at 00:55 UTC and posted this notice automatically. We will update it as we learn more.

Building devices & sync has stopped

INC-4 · Tue 15 Sep 2026 00:50 — 01:50 UTC · 1h

OutageResolved · 1 hour
Utility Server
  1. Resolved — Building devices & sync is working normally again. It was affected for 1 hour, from 00:50 UTC to 01:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Building devices & sync has stopped running. Our monitoring detected this at 00:50 UTC and posted this notice automatically. We will update it as we learn more.

Scheduled tasks has stopped

INC-3 · Tue 15 Sep 2026 00:50 — 01:50 UTC · 1h

OutageResolved · 1 hour
  1. Resolved — Scheduled tasks is working normally again. It was affected for 1 hour, from 00:50 UTC to 01:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Scheduled tasks has stopped running. Our monitoring detected this at 00:50 UTC and posted this notice automatically. We will update it as we learn more.

Background processing has stopped

INC-2 · Tue 15 Sep 2026 00:50 — 01:50 UTC · 1h

OutageResolved · 1 hour
Background Tasks
  1. Resolved — Background processing is working normally again. It was affected for 1 hour, from 00:50 UTC to 01:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — Background processing has stopped running. Our monitoring detected this at 00:50 UTC and posted this notice automatically. We will update it as we learn more.

Database is unavailable

INC-1 · Tue 15 Sep 2026 00:50 — 01:50 UTC · 1h

OutageResolved · 1 hour
Database
  1. Resolved — Database is working normally again. It was affected for 1 hour, from 00:50 UTC to 01:50 UTC. Our monitoring confirmed the recovery and closed this automatically.
  2. Investigating — We cannot reach Database. Our monitoring detected this at 00:50 UTC and posted this notice automatically. We will update it as we learn more.